Frequently Asked Questions

Don’t let another moment pass without capturing yourself or a loved one on chocolate. LINK=MyChocolateSelfie app URL/Get your ChocolateSelfie® app here*.

Or get it from the app store on your iPhone, Android, or Kindle Fire. Just keyword search, ChocolateSelfie.

Got a pic on your PC or Mac and want to send it to us right now? You can upload it with LINK= your ChocolateSelfie® order*.

If you have an iPhone, Android, or Kindle Fire you can use the app. LINK=Get the app here now* or directly from your phone’s app store.

Glad you asked. You’ll want to make sure push settings are on, and here’s why.

Besides the occasional announcement of special deals and offers, we announce a monthly ChocolateSelfie® winner by pushing it to phones with our app on it.

Download our FREE app, register it with us, and you’re in the monthly drawing. It doesn’t get any easier than that.

SamePageLink=Find out more about our club here.*

It’s so easy. We made the app pretty intuitive to use. You can also LINK=check out our fun video* and you’re ready to rock.

No-no-no-no. We only use FDA approved food coloring and ingredients to produce your image. Because your image is not printed on any sort of paper, but imposed directly onto your chocolates, we use an array of totally edible food coloring which doesn’t get in the way of the awesome taste or robust aroma of your delectable chocolates.

No point in having a tasty chocolate image you can’t dazzle your tongue as much as your eyes, is there?

Not only is everything edible, but our rich chocolate is fashioned silky delicious. And, our image printing is made from approved, kosher certified FDA food coloring and ingredients.

Short answer? Your tongue won’t even know it’s there. The FDA approved coloring and ingredients we use to create your incredible image is just food coloring. It doesn’t get in the way of the taste or full-bodied aroma of our chocolate at all.

Our fantastic, rich chocolates are mouthwatering with or without an image. But, what fun is a ChocolateSelfie® without your special image on it?

Okay, we get what you’re asking. We’ll process any image you’d give to the corner photo processing place. Other than that? It’s up to you. We’ll print what you send us. Your logo, graphic art, special text message, pic of a loved one… or of course, your selfie.

Oh, there is one exception. We can’t print logos or material that is copyright protected unless we have written permission from the copyright owner to do so.

You know, stuff like professional sports logos, corporate logos, Disney characters, copyrighted photographs or copyrighted clip art is a no-no.

Sweet. The quickest way is to LINK=web-url/download the ChocolateSelfie ™ app*, click a selfie, and send your first one to us right now.

Reading this FAQ on your computer and checking out an image you want to send us? We’ve given you a place to upload the image when you LINK=place your order*. Easy-peasy.

You can even upload an alternate image after you order by requesting “Update Order” on the, “My Order” page. As long as we haven’t already created your image, you can change it.

Don’t sweat it. You’ll be able to send one right from your app.

When you send one from your computer, you likely have one we accept. We use all kinds: .bmp, .eps, .gif, .jpg, .pct, .pic, .png, .psp or .tif.

Still don’t know? Ask a friend or LINK=contact us if you have any questions.

Files with other extensions (e.g. .exe, .zip, .rar) cannot be uploaded.

We cannot accept copyrighted images without permission from the owner. For example, without permission we cannot print professional sports logos, corporate logos, Disney characters, copyrighted photographs or copyrighted clip art.

No problem. It’s not that hard, and we have a couple suggestions to help you out here.

• Images with high contrast between foreground and background do well.

• Images with similar colored foreground and background won’t show up too well.

In other words a blue sweater against a blue sky would pretty much be the invisible selfie. Zero fun in that, right?

• Large images with lots of detail can get scrunchie. It’d be like trying to devour our largest chocolate piece in one single bite. It might not fit quite so pretty. Although we encourage you to fill your mouth with our yummy chocolate, we want you to have a fantastic image.

• Smaller, less detailed pics help.

Don’t worry though, if we feel an image might not transfer well, we’ll get in touch. We’re here for you.

Our vibrant array of certified colors and advanced color imaging is the best available. Customers are amazed. Even so, in certain instances, coloring doesn’t allow us to guarantee an absolute, exact color tone match every time. We know you’ll be dazzled with it though.

When you follow our simple guidelines, we feel you’ll be blown away with your printed image.  Plus, if it doesn’t meet our satisfaction when we process it, we’ll contact you for an alternative image.

Lastly, if it were absolutely necessary, we’ll e-mail a digital image to you upon request for your go ahead. Sound fair?

Our  chocolates are fashioned from among the finest chocolatiers. Your ChocolateSelfie® is a solid piece of sweet milk chocolate or rich dark chocolate, created in your shape of choice, topped with a layer of delectable white chocolate, and made perfect with your awesome image on top.

Your image will look fantastic and your tongue won’t even know the image is there. Pretty cool, huh? All you taste is rich, smooth chocolate accompanied by the full-body aroma of chocolate.

Our richly delicious chocolates are also crafted nut- and peanut-free. We’ve been certified Kosher by the Orthodox Union and meet the strictest standards on the market today.

We’ve given our nutrition facts here.

No. All our chocolates are made nut- and peanut-free for all to enjoy.

You bet. All our chocolates have been certified by the Orthodox Union with the strictest Kosher standards on the market today.

While a ChocolateSelfie® will last forever in your memory, it is made of chocolate, right? To ensure freshness, we recommend a six-month shelf life. That is, if your taste buds don’t cave in thinking about that yummy chocolate begging to be enjoyed.

We also suggest keeping it out of direct sunlight, in room temperature or an air conditioned location, and not refrigerated.

Oh, and unless you want the shelf life tastily shortened by someone other than you, keep out of reach of children, brothers, sisters, boyfriends, girlfriends…! You get the picture.

Oh boy. You can choose from a variety of shapes. We have coins, squares, circles, medallions, lollipops, hearts, picture frames, and even business cards.

When you download our app and register it, be sure to activate push notifications. We’ll notify you of special offers, new items, social media events, and of course winners of our monthly ChocolateSelfie® drawing.

Our chocolate is crafted among the best chocolatiers out there. Though we can’t send free samples, you are welcome to order a selection without an image from our Express Chocolates category.  We really don’t get complaints. What’s not to love?

Got a large event planned? For orders over 500 pieces, we will work with you to ensure your satisfaction prior to purchasing.

You can order right from the ChocolateSelfie® app, or go on line to LINK=our web site*. Just follow the links. We’ve made it simple and easy to place your order and track it.

Oh yeah. Many ChocolateSelfie® gifts are gifted to loved ones. We can individually wrap your personal gift or put them in attractive gift boxes. Just let us know when you order, and we’ll take care of everything for you.

Sweet! You’re going to love it! We accept Visa, Mastercard, Discover, American Express and PayPal. Just LINK=fill out the order information*, upload the image, and we’ll handle it from there.

We’ll ship your order anywhere within the United States. Orders are shipped with a signature release. If you’re not home, the package will be left at the door. If you want someone to sign for it when it’s delivered, just let us know with LINK=your order*.

Because chocolate is perishable, and even though we will ship in chill packs in appropriate weather, we cannot ship to P.O. Boxes.

You’ll get your tongue teasing treat within 3- to 5-days. If you “got to have it sooner,” check out our shipping options.

Sure. We want to ensure the highest quality product for you, that’s why we ship all packages in weather-proofed containers.

In hot weather we ship your order in a specially insulated chilled container.

We’ll only ship your ChocolateSelfie® USPS Priority Mail or USPS Express Mail during hot weather. If it’s warm weather, we’ll leave it up to you which shipping method, but we highly encourage and only guaranty the USPS Express Mail option. You can LINK=e-mail us* with any questions.

Either way, try to arrange to have your chocolate delivered to an air conditioned location.  A business or a place you know someone is at home is always a good call.

You sure can. We’ll send you an e-mail when it ships. We’ll also include the necessary tracking information. Plus, you can track it anytime on the “My Orders” page.

It is absolutely FREE to join our club. If you have our app and registered it with us, you’re in!

Club members…

• Snag a chance to win a FREE ChocolateSelfie® in our monthly drawing.

• Get clubber deals on new products offered.

• Land some scrumptious holiday or special event ideas.

• Find out about new updates for the app.

• Can download fun chocolate facts.

• Sneak a heads up on crazy awesome social media stuff we’re planning.

Though we may also make club announcements on our e-mail list or in social media, you can only win a FREE ChocolateSelfie® if you have a registered copy of our app on your phone.

We are all about celebrating you and your beloved images, having fun with awesomely delicious chocolate treats, and dazzling your smile as well as taste buds.

We do everything possible to duplicate the quality of your image. If the image is small and you want us to make a larger copy, some quality may be lost. The same would apply if you have a larger image and want it scrunched down.

Use our image suggestions above to help get the best image match as possible.

The FDA approved food coloring has some limitations in their color reproduction qualities, so we can’t always guarantee perfect tone matches. Our refund policy is to replace items that are damaged in transit.

You can LINK=get your ChocolateSelfie® ordered today!*

LINK=Got the app?* Did you register it? Be sure to turn on the push notification settings so we can keep you updated. You might turn your phone on to find out you’re this month’s winner of a FREE ChocolateSelfie®.

You can also join the club by signing up to our e-mail list on LINK=our home page*. Monthly winners are only drawn from our list of registered app users, so be sure to download and register it now.

You can follow us on Facebook, Twitter, Google+, Pinterest, and Instagram.

We’ve got some deliciously cool stuff planned for ChocolateSelfie® on social media. You’ll want to stay in touch with us there.

Absolutely. You’re going to want to follow and friend us there, because we have some really cool plans coming up for your ChocolateSelfie® on social media. You’re going to love it!

You can follow us on Facebook, Twitter, Google+, Pinterest, and Instagram.

Tell your network about us. Maybe someone will secretly get you a ChocolateSelfie®. We won’t spoil the surprise for you though.